As I began working this evening I realized I haven’t backed up my laptop in a few months. In fact, three months ago I backed up to a system which recently crashed. I lost data and freaked out a little and losing my laptop hard disk right now would be bad. After hearing about someone’s laptop being stolen I can’t procrastinate any longer. So what am I going to do about it?
Well, after purchasing two 500GB USB drives and a Time Capsule, I’m going to connect some cables and CLICK FOUR TIMES. Then every month I’ll CLICK FOUR TIMES, swap out one of the 500GB “archive” drives, then take the other off site. For less than $500 and 52 clicks a year I will have “secure” historical backups of my laptop.
This does NOT happen in IT.
With a business of 5-50 employees and non-Apple systems, secure offsite backups will cost anywhere from $3-30k worth of software, hardware, media, and/or bandwidth. There are valid reasons for the costs, however, once a solution is in place you maybe looking at paying for a full time employee which will cost much more than four mouse clicks.
While seemingly far-fetched, there are few differences between backing up my laptop and backing up a business; let’s keep in mind that no matter how much data is involved, the process of securely backing up, storing, and restoring data is the same. The backup life-cycle consists of transferring data to offline media, archiving, restoring, and retention. Upfront costs are typically associated with how much data you have and the recurring cost correlates with your retention and archiving policies. What a business adds in complexity is gathering data for backup, as the data may reside on multiple servers and/or desktops. The second complexity a business adds maybe proprietary software which requires additional licensing to efficiently backup data without downtime.
Unfortunately at this time there isn’t a four click backup solution for IT in small or enterprise businesses. Backups are costly and complicated. Moreover, while you can deploy Time Machine for all Macs, not every machine is a Mac and servers typically run Windows or Linux. So, while Apple has done a great job of solving the task of backups by integrating the service into their OS for free, they have not solved what is still a significantly difficult task in IT. Apple is poised for the enterprise yet continues focusing on consumers. Considering all the new avenues Apple has ventured in the last five years — Aperture, AppleTV, iPhone w/Exchange support, iLife/FinalCut/Logic, iTunes, iWork, MobileMe, Shake, and Time Machine — I have to ask myself why Apple remains out of the enterprise?